At Ranayas, we are committed to protecting your privacy and safeguarding your personal information.

This Privacy Policy applies to all users accessing or using the Ranayas website and mobile applications available on Android and iOS platforms.

This policy explains how we collect, use, process, store, and protect your information when you interact with our platform, place orders, browse products, or contact customer support.

By accessing or using the Ranayas website or mobile applications, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following information from users:

• Name
• Email address
• Phone number
• Shipping and billing address
• PIN code
• Payment information
• Order history
• IP address and browser details

This information helps us process orders, improve user experience, provide customer support, and communicate updates or offers.

Cookies

We may use cookies and similar technologies to:

• Improve website functionality
• Personalize user experience
• Analyze website traffic
• Remember user preferences

Users may disable cookies through browser settings, though some features of the website may not function properly.

Information Sharing

We do not sell or rent your personal information to third parties. We may share information:

• With payment gateways and logistics partners for order processing.
• When required by law or government authorities.
• To protect our legal rights or prevent fraud.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of internet transmission or storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Currently, the Ranayas website and mobile applications (Android & iOS) do not intentionally provide third-party website links for external services or transactions. In case any third-party links, payment gateways, social media integrations, or external platforms are introduced in the future, Ranayas shall not be responsible for the privacy practices, policies, content, or security of such third-party websites or applications. Users are advised to review the respective privacy policies of external platforms before interacting with them.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page.

Contact Information