Order Processing:
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.
Shipping Rates & Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout.
Delivery estimates are as follows:
-
Standard Shipping: 5-7 business days
-
Expedited Shipping: 2-3 business days
-
Overnight Shipping: 1-2 business days
-
Please note that delivery delays can occasionally occur.
Shipment Confirmation & Order Tracking:
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes:
Our website is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages:
Our website is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy:
We currently do not ship outside [your country]. (Modify if you do offer international shipping)
Returns Policy:
Our Return & Refund Policy provides detailed information about options and procedures for returning your order. (Ensure you have a separate return policy linked here)
Contact Us:
If you have any questions about our shipping policy, please contact us at https://ranayas.com/contact.
